First, I’d like to say that I don’t typically leave reviews; me doing so is indicative of how happy I am right now.
This morning, I woke up with a broken molar that was both hideous and painful. I googled “emergency dental in the Southampton area” and called three dental offices in my town. After learning that they were either closed or downright rude, I searched for “emergency dental near me” and The Hamptons Dentist showed up in the search results.
Emily answered the phone and I immediately felt more at ease as she seemed both compassionate and accommodating. After speaking with Dr. Weiler, Emily told me that they would be able to see me within the hour.
When I asked about the cost, Nina came on the line. I’m not a millionaire (yet) thus, I wanted to know what kind of financial hit I would have to prepare myself for. From the moment Nina introduced herself, I felt relief. She was empathetic and kind. Nina assured me that they would do their best to take care of me in this regard, which they did.
In my 26 years of life, I’ve never left the dentist happy. My last dentist actually refused me treatment because I didn’t have $1000 in full to pay up front. By the time I could afford his root canal about one month later, I ended up hospitalized because of how severe my infection had become. It was a nightmare that ended up costing me thousands of dollars to amend. Since then, I felt that my dentist cared more about the money going into his pockets than the health of his clients. I honestly assumed all dentists were like this... until today.
Within an hour of my initial phone call, I was at The Hamptons Dentist, where Nina came out to greet me, take my temperature, and ensure that my paperwork was all filled out. I followed her inside and she led me to a patient room in the (absolutely beautiful) office.
There was no long wait, or any wait at all really, even with the patient rooms all being occupied. Erik came into the room to take my xrays and was attentive & detail oriented. He and another dental assistant, Byron, were hands on and thorough.
By the time I met Dr. Weiler, I was getting nervous about my tooth. My last dentist said that there was no chance in saving it, which saddened me. (Let’s face it, no one wants to be walking around with a missing tooth... it’s not and will never be a good look for anyone.) Dr. Weiler understood my apprehension, and I took comfort in the fact that he wasn’t quick to jump to an extraction. Instead, Dr. Weiler was honest and explained my options.
He ended up performing a pulpectomy and put in a temporary crown. Within a minute of him starting this procedure, my fears and anxiety had subsided because I knew I was in great hands. Dr. Weiler was gentle and caring, sensitive to my comfort level the entire time. Moreover, it was evident that my oral health was the priority and that he knew what he was doing.
Once everything was complete, Nina told me about the Smile Plan that they offer. For a little more than a couple hundred dollars, they offer unlimited exams and X-rays, (2) dental cleanings, (2) fluoride treatments, and discounted rates on everything from fillings and crowns to oral surgery and veneers. As someone who lacks dental insurance, this was a saving grace.
I’m blown away by the superb level of hospitality I found at the Hamptons Dentist today & happy to have found this dental office. I will continue to be a patient here for as long as possible. I am so grateful for every staff member at the Hamptons Dentist as well as their kindness, professionalism, knowledge, and bedside manner.
The Hamptons Dentist & staff are one of a kind. This is the best dental office on the East End of Long Island, hands down.More